Privacy Policy

1. General Information

This Privacy Policy applies to the information we collect when you visit or use our website at skyruletravels.com, any affiliated websites owned or operated by Skyrule Travels Ltd (collectively, the "Website"), or otherwise interact with us through our products, services, or communications as described in this Policy.

Skyrule Travels Ltd, together with its affiliates, subsidiaries, successors, assigns, and related entities (collectively referred to as "Skyrule Travels," "we," "us," or "our"), is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use our Website or engage with our services.

This Privacy Policy forms an integral part of, and should be read together with, our Terms and Conditions. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms and Conditions.

You may browse certain sections of our Website without providing any personal information. However, depending on the nature of your interaction with us, we may collect limited technical or usage information automatically, such as your IP address, browser type, device information, and browsing activity, to help us maintain, secure, and improve our Website.

2. Scope of this Privacy Policy

This Privacy Policy applies to all users of the Website, regardless of the method or device used to access it. You may access or use our Website through a desktop computer, laptop, mobile phone, tablet, or any other internet-enabled device (each referred to as a "Device").

This Privacy Policy governs the collection, use, storage, disclosure, and protection of your personal information whenever you access, browse, interact with, or use our Website or any of the services provided by Skyrule Travels Ltd through the Website.

3. Changes to this Privacy Policy

Skyrule Travels Ltd reserves the right to amend, update, modify, or revise this Privacy Policy at any time to reflect changes in our business operations, legal or regulatory requirements, or privacy practices.

Where required by applicable law, we will notify you of any material changes to this Privacy Policy and, where necessary, obtain your consent before such changes become effective. Unless otherwise required by law or expressly stated by us, any amendments to this Privacy Policy will apply only to personal information collected on or after the effective date of the revised Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

4. Personal Information We Collect

Depending on your interaction with our Website and services, we may collect the following categories of Personal Information:

Contact Information

We may collect your full name, residential or postal address, telephone number(s), email address, and any other contact information you voluntarily provide.

Account and Registration Information

Where you create an account or register for our services, we may collect information necessary to establish and manage your account, including your full name, contact details, login credentials (where applicable), and other registration information.

Booking and Travel Information

When you request or purchase our travel-related services, we may collect information necessary to process your booking, including passenger details, travel preferences, itinerary information, passport details (where required), visa-related information, emergency contact details, and any other information necessary to facilitate your travel arrangements.

Payment Information

Where applicable, we may collect payment-related information required to process transactions. Payment card details are generally processed securely through authorised third-party payment service providers, and we do not store your complete payment card information unless expressly permitted by law or required for a legitimate business purpose.

Online Identifiers and Device Information

We may automatically collect certain technical information when you access our Website, including your IP address, browser type, operating system, device identifiers, advertising identifiers, unique device IDs, language preferences, referring URLs, and other technical information relating to the device you use.

5. Information We Collect Automatically

When you access or use our Website, certain information may be collected automatically through cookies, log files, web beacons, pixels, analytics tools, and other similar technologies.

Cookies

Cookies are small text files stored on your device when you visit a website. They enable the Website to recognise your device, remember your preferences, improve functionality, analyse Website usage, and enhance your browsing experience.

You may refuse or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality, performance, or availability of some features of the Website.

Essential (Technical) Cookies

Essential or technical cookies are necessary for the operation of our Website and enable core functionality such as page navigation, secure access, session management, and the provision of services requested by you.

Analytics and Third-Party Cookies

We may use third-party analytics providers and service providers that place cookies on our Website to help us understand how visitors use our Website, monitor Website performance, measure the effectiveness of our services, and improve user experience.

6. Third-Party Service Providers

To operate our Website and deliver our services effectively, Skyrule Travels Ltd may engage trusted third-party service providers to perform certain functions on our behalf. These service providers only receive access to Personal Information that is necessary for them to perform their contracted services and are required to protect such information in accordance with applicable data protection laws.

We do not sell, rent, or trade your Personal Information to third parties for their own marketing purposes.

7. Marketing Communications

We will only send you marketing or promotional communications where you have provided your consent or where we are otherwise permitted to do so under applicable law.

You may withdraw your consent or opt out of receiving marketing communications at any time by clicking the "Unsubscribe" link included in our marketing emails, updating your communication preferences where available, or contacting us using the contact details provided in this Privacy Policy.

8. Security and Retention of Personal Information

We implement appropriate technical, organisational, and physical security measures to protect your Personal Information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, access, or misuse.

We retain your Personal Information only for as long as it is necessary to fulfil the purposes for which it was collected, including providing our services, complying with legal, regulatory, accounting, or reporting obligations, resolving disputes, and enforcing our legal rights.

9. Your Privacy Rights

Subject to applicable law, including the Nigeria Data Protection Act, 2023 (NDPA), you have certain rights regarding your Personal Information:

• Right of Access — request a copy of the Personal Information we hold about you.
• Right to Rectification — request that we correct or update inaccurate information.
• Right to Erasure — request deletion of your Personal Information where there is no lawful basis for continued processing.
• Right to Object — object to processing based on legitimate interests or for direct marketing.
• Right to Restrict Processing — request restriction of processing in certain circumstances.
• Right to Data Portability — request your Personal Information in a structured, machine-readable format.
• Right to Withdraw Consent — withdraw consent at any time where processing is based on consent.

10. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or the manner in which Skyrule Travels Ltd collects, uses, stores, or protects your Personal Information, please contact us:

Skyrule Travels Ltd
Email: enquiries@skyruletravels.com

If you are not satisfied with our response, you may have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) or any other competent supervisory authority.